Which term describes misleading information provided to clients about insurance policies?

The term that accurately describes misleading information provided to clients about insurance policies is misrepresentation. Misrepresentation occurs when an agent or insurance broker provides false or misleading information, intentionally or unintentionally, which may influence the client's decisions regarding the purchase or retention of an insurance policy. This can encompass exaggerating benefits, underrepresenting risks, or failing to disclose important facts that would affect the client's understanding of the insurance product being offered.

In the context of insurance, it is crucial that clients receive clear, honest, and accurate information to make informed decisions. Misrepresentation can lead to significant legal and financial repercussions for both the agent and the company, as it can violate ethical standards and regulatory laws that govern the insurance industry.

Other terms, such as coercion, sliding, and twisting, refer to different unethical practices in insurance. Coercion involves forcing or threatening a client to purchase a policy, sliding refers to the practice of improperly adding additional coverage without the client's knowledge, and twisting involves persuading a client to switch policies based on misleading information. While they all involve unethical behaviors in the insurance field, they do not specifically address the provision of misleading information as accurately as misrepresentation does.