What is the Florida Mediator Program designed to do?

The Florida Mediator Program is specifically designed to assist in resolving disputes between insurance companies and policyholders. This program aims to provide an accessible platform for policyholders who may be experiencing disagreements with their insurance providers regarding claims, coverage, or other policy-related issues. By offering mediation services, the program helps facilitate communication and negotiation between the involved parties, promoting a resolution that is satisfactory to both the policyholders and the insurers.

The focus of the program is on dispute resolution rather than legal representation, financial advice, or regulatory enforcement. Therefore, while it plays a vital role in the overall insurance process, it is primarily concerned with mediation efforts to avoid lengthy litigation and ensure a more efficient resolution of conflicts. Understanding the goal of this program is crucial for anyone involved in the insurance sector, especially for policyholders seeking to navigate potential disputes with insurers.